Registering online - a recipe for the success of an office or clinic...
The widespread use of computers in everyday life influences the change of approach in medical facilities to patient service with regard to reservation of appointments.
Introducing online registration significantly simplifies making doctor appointments.
What is online registration?
The service allows patients to make doctor appointments on the Internet.
The doctor makes their appointment calendar available in OSOZ, allowing patients to select a convenient date of appointment.
The convenience of the solution is proven by the fact that the doctor's appointment calendar is downloaded directly from the medical system the doctor works on. Moreover, each appointment registered online is confirmed which gives the clinic full control over registering patients.
What are the benefits for doctors?
- improved registration process. The patient has the possibility of making a doctor's appointment in any place and time. It allows saving time in the registration department to provide better on-site service for patients.
- optimization of clinic's costs. Number of patients registering in the clinic in a traditional manner (via telephone or personally) will decrease as some of them are using the new form of registration. It matters especially in the rush hours. As the service becomes more popular the necessity of keeping increased staff of the reception desk, unjustified after the morning peak, will be eliminated.
- rationalization of doctor's working time. Availability of the current appointment schedule with clearly marked available dates allows the doctor to devote all of their time to patients.
- promotion of a health care facility on the Internet. A clinic or doctor's office will quickly become known in the Internet. By patients it will be perceived as a modern facility fulfilling their expectations in the era of ubiquitous Internet.
- possibility of sending information to patients. The doctor will have the possibility of interactive communication with their patients. A confirmation of appointment will be sent to the patient immediately.
What is the benefit for patients?
- making doctor's appointments on the Internet
- possibility of making a doctor's appointment in any place at any time
- making doctor's appointments easily and quickly
- time saving
- automatic notifications about an upcoming appointment
Simplicity and convenience of the solution
A definite advantage of the "Online Registration" is its simplicity as the organizational aspects are taken over by OSOZ.
The Online Registration is available for patients directly from the webpage of a health care facility and in its own graphics.
For more information on the service send a request to pomoc@osoz.pl or call (32) 609 12 61.